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Comparing Access Mechanisms for Configuring Citrix

Connect Secure supports several mechanisms for intermediating traffic between a Citrix server and client, including the Citrix Terminal Services proxy, JSAM, WSAM, VPN Tunneling, and the hosted Java applets feature.

Table 78 describes key differences when accessing a Citrix Metaframe Server thought a Citrix Web Interface server. The descriptions in this table focus on configuring Citrix Terminal Services, JSAM, and WSAM through Web resource profile templates (Select Users > Resource Profiles > Web, click New Profile and select Citrix Web interface/JICA from the Type list.)

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Note: If you want to configure access to a Citrix Metaframe server through a Citrix Web Interface server, you must use Web resource profile templates. If you want to configure access to a Citrix Metaframe server without using a Citrix Web Interface server, you must use a standard Citrix Terminal Services or WSAM resource profile or role.

Table 78: Accessing the Citrix Web Interface Server Using Web Resource Profile Templates

Requirement	Terminal Services	JSAM	WSAM
User experience	The user clicks a Citrix Web Interface bookmark in the Web Bookmarks section of the end user console. The user is taken to the Citrix Web Interface (WI) sign-in page (assuming you do not configure FORM POST SSO). Once the user signs into the WI portal (either manually or automatically through SSO), he is taken to the Citrix WI portal page, which contains the list of published applications in icon form. When the user clicks the published application, the Pulse Secure Citrix Services Client (CTS) proxy launches and the ICA traffic is tunneled through the Juniper Networks CTS proxy.	The user launches JSAM. The user clicks a Citrix Web Interface bookmark in the Web Bookmarks section of the end user console. The user is taken to the Citrix Web Interface (WI) sign-in page (assuming you do not configure FORM POST SSO). Once the user signs into the WI portal (either manually or automatically through SSO), he is taken to the Citrix WI portal page, which contains the list of published applications in icon form. When the user clicks the published application, the ICA traffic is tunneled through JSAM.	The user launches WSAM. The user clicks a Citrix Web Interface bookmark in the Web Bookmarks section of the end user console. The user is taken to the Citrix Web Interface (WI) sign-in page (assuming you do not configure FORM POST SSO). Once the user signs into the WI portal (either manually or automatically through SSO), he is taken to the Citrix WI portal page, which contains the list of published applications in icon form. When the user clicks the published application, the ICA traffic is tunneled through WSAM.
Accessing published applications from Mac or Linux	Not supported on Mac and Linux.	Supported on Mac and Linux.	Not supported on Mac and Linux.
Configuring ports	Automatically monitor all traffic on port 1494 if session reliability is turned off on the server. The system monitors port 2598 if session reliability is turned on. You do not need to specify which ports to monitor or which applications to intermediate.	You must specify which ports to monitor. This enables you to access published applications that use ports other than 1494.	You do not need to specify which ports to monitor or which applications to intermediate. WSAM works in app mode and monitors all traffic coming from certain Citrix executables.
Administrator privileges	If a Citrix Web client is not installed on the user’s desktop, administrator privileges are required. This is a limitation of the installation of the Citrix client. To install and run the Pulse Secure Citrix Services Client proxy client, administrator privileges are not required.	If a Citrix Web client is not installed on the user’s desktop, administrator privileges are required. This is a limitation of the installation of the Citrix client. To run JSAM, administrator privileges are not required.	Requires administrator privileges to install WSAM.
Modifying host file	Does not require modification of the etc/hosts file.	Does not require modification of the etc/hosts file.	Does not require modification of the etc/hosts file.

Pulse Secure virtual Application Delivery Controller enables popular collaboration tool vendor to increase SaaS responsiveness and reduce complexity. “Pulse helps us to provide the best possible customer experience while offering us the flexibility to grow and adapt as our products and services evolve.”. Connect Secure supports several mechanisms for intermediating traffic between a Citrix server and client, including the Citrix Terminal Services proxy, JSAM, WSAM, VPN Tunneling, and the hosted Java applets feature. Table 78 describes key differences when accessing a Citrix Metaframe Server thought a Citrix Web Interface server. SRX Configuring SRX to Connect To Sky Enterprise via Custom Routing Instance 2021.01.17 Junos Major 'Host x PCI Device missing' alarm and how to troubleshoot it 2021.01.17 SOFTWARE REISSUUE - 20.3R1-S2-EVO: Software Release Notification for JUNOS Software Version 20.3R1-S2-EVO 2021.-01 Security Bulletin: Junos OS: EX Series and QFX Series: Memory leak issue processing. The Pulse Secure client (Windows/Mac desktop client, Network Connect, Host Checker, WSAM, Windows Terminal Services, Secure Meeting client) being launched/installed. The endpoint operating system type and version. The web browser type and version. The security settings of the endpoint operating system and browser.

Table 79 describes key differences when accessing a Citrix Metaframe Server without using a Citrix Web Interface server. The descriptions in this table focus on configuring Citrix Terminal Services, JSAM, and WSAM through standard resource profiles (Select Users > Resource Profiles > SAM or Terminal Services.)

Table 79: Accessing Citrix Metaframe Server Without Using a Citrix Web Interface Server

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Requirement	Terminal Services	JSAM	WSAM
User experience	The user launches the published application by clicking the bookmark or icon in the Terminal Services section of the end user console.	JSAM auto-launches when the user signs into the device or the user launches JSAM manually. The user launches the published application using standard methods such as the Windows Start menu or a desktop icon.	WSAM auto-launches when the user signs into the device or the user launches WSAM manually. The user launches the published application using standard methods such as the Windows Start menu or a desktop icon.
Accessing published applications from Mac or Linux	Macintosh and Linux users cannot access published applications from a Citrix Metaframe server.	Macintosh and Linux users can access published applications from a Citrix Metaframe server.	Macintosh and Linux users cannot access published applications from a Citrix Metaframe server.
Admin configuration	You can specify which ports the system intermediates. If you do not configure this information, the system automatically monitors ports 1494 and 2598.	You cannot configure Citrix as a standard application. Instead, you need to create a custom JSAM application, provide the server names of all Metaframe servers, and specify which ports to monitor. This enables you to use applications such as Citrix Secure Gateways (CSGs) and published applications that use ports other than 1494.	You must specify which ports and applications the system monitors. This enables you to use applications such as Citrix Secure Gateways (CSGs) and published applications that use ports other than 1494.
Administrator privileges	If a Citrix Web client is not installed on the user’s desktop, administrator privileges are required. This is a limitation of the installation of the Citrix client. To install and run the Pulse Secure Citrix Services Client proxy client, administrator privileges are not required.	Requires administrator privileges to run JSAM because etc/hosts file modifications are required.	Requires administrator privileges to install WSAM.
Modifying host file	Does not require modification of the etc/hosts file.	Requires modification of the etc/hosts file.	Does not require modification of the etc/hosts file.

Using the Remote Desktop Launcher

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End users can connect to a terminal server by:

Entering rdp://hostname in the system browser bar
Creating a terminal services bookmark
Using the remote desktop launcher (RDPLauncher)

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RDPLauncher uses the Terminal Services section in the end-user home page and allows the end user to enter a terminal service IP address or hostname. The default server port is 3389.

RDPLauncher provides only the screen. User experience options are not available through RDPLauncher. For example, the following options in the New Terminal Services Sessions window do not apply to terminal services launched through RDPLauncher:

Client port
Authentication settings
Start application settings
Connect Devices settings
Display Settings
Remote Audio

To allow end users to use RDPLauncher,

Select the Terminal Services option in Users > User Roles > Role Name > General > Overview.
Select Enable Remote Desktop Launcher in Users > User Roles > Role Name > Terminal Services > Options.
(optional) If your end users are on non-Windows systems, such as a Macintosh or Linux system, select Enable Java for Remote Desktop Launcher and select the applet to use.

Note: If you select Hob-Pulse Secure RDP Applet from the Applet to Use menu, you must select the Configure HTML for the default applet check box in order to edit the HTML. Otherwise, the default HTML is used.

Screen size and color depth parameters for the RDPLauncher terminal services session are defined through Preferences > General on the end-users home page.

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